The Secret Retreat

Your appointments are very important to me, and that time is reserved especially for you. I understand that schedule changes are sometimes necessary. To best serve all clients, I respectfully request at least 24 hours' notice for any cancellations or rescheduling.Late Cancellations & No-Shows: Any appointment cancelled, rescheduled, or missed with less than 24 hours' notice will be subject to a fee equal to 50% of the reserved service cost.Late Arrivals: I offer a 15-minute grace period. If you are running more than 15 minutes late, we may need to shorten or reschedule your appointment, and the 50% fee will apply.Card on File: A valid credit card is required to secure your booking. This card will only be charged in accordance with this policy.Thank you for understanding, valuing my time, and supporting my business!